Public transport in the UK is undergoing profound changes, including in many cases an 80% decline in usage. We'll hear from bus and rail operators on how they're adapting services to the 'new normal', how they're seeking to bring back customers, and what the 'future normal' might look like. We'll also hear from others involved in public transport marketing and promotion. A panel discussion and Q&A will broaden the discussion and allow for delegate participation.
This webinar will take place on Tuesday 15 September from 2:00 to 3:30 pm.
• Joanna Chew, Commercial Development Manager, West Yorkshire Ticketing Company Ltd (MCard)
• Marc Bichtemann, Managing Director, First Bus York
• Ady Crymble, Customer Experience Manager, West Coast Partnership (Avanti West Coast)
• Pete Bond, Director of Integrated Transport Services, Transport for West Midlands